The Challenge
The client needed a reliable and user-friendly mobile platform for connecting passengers with auto driver similar to Ola or Uber but tailored for local auto-rickshaw transportation. The challenge was to create a seamless booking experience, real-time ride tracking, and efficient communication between users, drivers, and the admin, while ensuring security through OTP verification and feedback mechanisms.
Scope of Project
- Develop a mobile app for Users to register, book rides, view history, and provide feedback.
- Create a mobile app for Drivers to accept bookings, receive notifications, and manage rides.
- Build an Admin Dashboard to manage users, drivers, ride history, and overall system monitoring.
- Enable real-time booking and tracking from the current or custom location to the destination.
- Provide ride history, reviews, and rating system for transparency and accountability.
The Solution
User App Features
- Registration & Login: Secure onboarding via email/phone.
- Booking Module: Book autos from current GPS location or a chosen location.
- Ride Tracking: Live status of driver acceptance, arrival, and trip progress.
- OTP Verification: Secure ride start validation using OTP.
- Ride History & Feedback: View past rides, give ratings, and submit reviews.
Driver App Features
- Driver Registration & Verification for onboarding.
- Real-time Notifications for new bookings.
- Ride Management: Accept or decline rides, track ongoing rides.
- Earnings & History: Access completed ride details and total earnings.
Admin Dashboard Features
- User & Driver Management: Monitor and verify registrations.
- Ride Tracking: Access real-time data of ongoing and completed trips.
- Booking & Payment Records: Manage ride history, cancellations, and payments.
- Feedback & Reviews: Track user ratings and driver performance.
Business Impact
- Improved Accessibility: Simplified auto booking process increased customer convenience.
- Driver Empowerment: Drivers received fair opportunities with transparent booking and earnings.
- Operational Efficiency: Centralized admin dashboard reduced manual intervention.
- Enhanced Trust & Security: OTP verification and reviews-built confidence among users.
- Scalability: The platform can expand to support multiple cities and advanced payment systems.
Technology USED
- React Native – Cross-platform mobile application development.
- React.js (Admin Panel) –Scalable and interactive dashboard interface.
- Django Rest Framework – Secure and efficient backend with APIs.
- MySQL – Robust relational database for storing users, drivers, and ride data.
- Google Maps API – Real-time location tracking and navigation.
- Firebase Notifications – Instant ride alerts and updates.